What our Customers say...
Mold Remediation Testimonials
I made the mistake of using a more "local" mold remediation company when I first moved into my house over a year ago. As I was doing some recent remodeling, I noticed some further mold issues and called SERVPRO this time.
I really, really wish I had used SERVPRO for the initial work. Jitka and her team are extremely professional, reliable, and prompt. Her team knows their job, and they do it well. With the more "local" company, I would get stressed out having to deal with almost managing the project as the business owner didn't have a great team on site all the time.
With SERVPRO, I had no such issues. They came in, scoped it out, and got started the same day.
When they came back and reinspected, they found the moisture level wasn't down far enough to their liking, so they left the dehumidifiers and air scrubbers in for a few more days without renegotiating the contract value, so they definitely want to do right by their customers.
These are my go-to team for anything related to mold.
They responded immediately and was able to line up a crew in the timeframe we needed. That's what I call great service.
10's All Around!
Insurance did not cover the mold but you guys worked with us. Forever grateful!
Finding out we had mold growing in our kitchen stunk! Finding SERVPRO of Malibu did not! Fast, efficient and friendly staff.
Recently SERVPRO re-mediated a serious water damage issue at my home in Malibu. They were prompt, detailed, and entirely professional in the conduct of their work. The technicians were polite, careful, and dedicated; the office staff was attentive and very responsive. On completion all the necessary tests were passed, and the City of Malibu signed off for the repairs.
Thank you Stephanie!
The technicians were efficient, hardworking, courteous skilled professionals. I highly recommend SERVPRO of Malibu if you ever have to deal with water damage/mold or pack out.
Wonderful and professional company. It is such a pleasure to be able to trust people working in my home to do a great job. Thanks Cardo, Daniel and Kent.
Not a fun process to go through but you guys made it better.
Thanks for everything.
All was great and the people were very nice and accommodating