Recent Posts

Will my Insurance cover the water damage remediation?

4/10/2020 (Permalink)

Roof leak caused severe damages inside a residence Roof leak during rainy season can be source of water damage inside the residence.

In many cases, homeowner's insurance companies will pay for a flood or water intrusion or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation coverage, please call your homeowner's insurance carrier.

SERVPRO Malibu/Topanga Canyon/Pacific Palisades  responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remedy any water damage emergency you might encounter. Call 310-456-2135

Types of Dehumidifiers

4/9/2020 (Permalink)

Refrigerant Dehumidifier Dehumidifiers is a device that removes excess moisture from the air.

Proper water damage equipment placement is key to successful drying of any structure. There are many types of dehumidifiers. The different types of dehumidifiers we use are:

  1. Refrigerant Dehumidifiers
  2. Desiccant Dehumidifiers.

These dehumidifiers remove moisture from the air at different rates and use different process to remove the moisture from the air and water damaged building materials.  The goal of a dehumidifier is to efficiently aid in the drying process by removing the excess moisture and humidity associate with water damage. dehumidifiers are key to our success.  we service our equipment frequently to ensure proper performance.  If your equipment is not working properly, your drying job will take longer.  We want to dry jobs efficiently and be able to give the customer their home/business back to normal as quickly as possible. 

If you experience a water damage, make sure you call the professionals.  SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades are here to make it "Like it never even happened."

Water Damage

4/1/2020 (Permalink)

Equipment placement in working space Commercial Drying in office building

When your business is crippled by flood damage, the urgency to get back to business is stressful. With customers and employees depending on your business, the fastest way to servicing your customers and assuring your employees of their job security is to hire a reliable commercial water restoration company.

Whether an office, warehouse, restaurant, school, or other commercial building, a professional water damage restoration firm such as SERVPRO is prepared to handle all aspects of restoration –big or small.

One of the first critical steps to flood damage restoration is responding quickly. The longer your business is exposed to excess moisture, the more extensive the water damage will be. Water degrades furniture, weakens structures, and can permanently damage electrical items such as computers and printers. Calling on a water damage restoration company with a fast response time will give you the best chances of saving the things you need to service your customers.

When you call SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades, the technicians arrive at your place of business ready to assess the damage. With equipment to detect moisture levels and a professional visual inspection, SERVPRO can give you an initial estimation of what it will take to dry and restore your business as well as an estimate of how long it will take and if insurance claim should be filed.

This preliminary inspection also serves to begin an insurance claim process. SERVPRO has a dedicated department that deals directly with insurance companies. SERVPRO database securely stores all the information that your insurance will need to expedite the restoration process.

Soon after this initial inspection, technicians work on removing standing water. Using powerful pumps mounted on SERVPRO’s familiar bright green vans, all traces of standing water is removed. Extracting excess water in less than 24 hours from primary exposure is ideal. Water can cause warping of wood and cause carpeting to deteriorate. However, quick and efficient drying will give you the best chances of salvaging your flooring.

The drying process continues with the use of other professional grade equipment such as high-speed air movers and dehumidifiers. The drying process is a fundamental part of water damage restoration, including mold damage prevention. The key to doing this critical role both quickly and efficiently is to train. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades technicians are considered some of the highest trained commercial restoration professionals.

How to deal with Floor Water

3/21/2020 (Permalink)

Mud slide after a storm When storms affect our house it by a major even and help is needed as soon as possible.

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup
  • Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO Malibu/Topanga Canyon/Pacific Palisades we are available 24 hours a day, 365 days a year.
  • Please  call 310-456-2135  for any emergency situations that arise. We are the trusted name in safely and properly restoring homes and businesses in Malibu.

Cleaning Up Flood

3/15/2020 (Permalink)

Mud slide after a storm Cleaning after a storm can take a days or weeks. Some times even the access is limited to the residence

Cleaning Up Flood Damage

When your residence is in danger of flooding from local flash storm, it is good to be able to prepare your residence as much as possible before the waters reach you. Doing what you can ahead of time helps your home suffer less damage than if you did nothing, and it can make the aftermath of the floodwaters a lot easier to handle.

No matter what, after flooding single residence, apartment or condo has occurred, you need the professional help of a flood damage remediation company to help you restore your home as quickly as possible. At SERVPRO, we understand the direness of the situation and that the longer the water sits, the more damage is done, so we do not waste any time getting to you after you contact us.

Your primary line of defense when you know the floodwaters are making their way to your residence is to use sandbags. Building a wall with these sacks can slow the water down enough so that it is more manageable. Old style sandbags work; however, they slow to fill and are heavy before they even get wet. There is a newer style that are pretty much flat bags filled with an absorbent material. Then, when wet, they sell up and present a barrier that is as good as the old-fashioned type.

Upon arrival to your home, SERVPRO technicians assess the extent of the damage first. Since this is a case of flooding  we always wear protective gear to protect us from possible contaminants in the water such as sewage and chemical runoff. We also have you and your family stay out of the home until we can finish restoring it so that we keep you safe. Truck-mounted pumps, industrial-sized fans, and dehumidifiers help us to remove the water from your condo and make it like nothing ever happened.

It is a good idea to purchase sandbags before you need them and store them in your garage in a high and dry location. The newer kinds are easy to store, as they do not take up much space until they are activated. For protecting a garage door or low entrance door, the sandbags are good to have on hand. The biggest problem with these newer bags is that they are not reusable.

The fire department will also provide you with bags and sand during the storm season.

What is a Hydroxyl Generator?

3/7/2020 (Permalink)

Hydroxyl SERVPRO uses hydroxyl during wildfires clean up.

Hydroxyl generators have proven to be effective for almost any odor. They are commonly used for treating odors caused by fire and smoke, water losses, mold and VOCs. This technology is regularly deployed on losses ranging from large big box retail and industrial fires to residential Category 2 and 3 water losses.

A Hydroxyl Generator is electrical equipment that generates Negative Radicals (-OH's) which are unsaturated molecules. These Hydroxyls carry an intensive charge that aggressively seeks saturation by ripping out a molecule from most pollutants present in the air and on surfaces.

Unlike ozone, atmospheric hydroxyls are safe for people, animals, plants and all sensitive materials like rubber, plastic, leather, vinyl, electronics, paper, and artwork. Contents can be wet while being deodorized without the risk of bleaching. Pollutants aggressively affected by Hydroxyls: VOC's, most organic-based odors and many inorganic as well, chemicals like H2S (hydrogen sulfide -- rotten eggs smell), single-cell live organisms (bacteria, viruses, mold spores), other pollutants and microbes.

Jobs can be streamlined when the contractor is able to deodorize while drying, cleaning and demoing. Both contents and structure can be treated at the same time, and as conditions permit, certain pack-out activities can be avoided or substantially reduced. In many cases, residents can stay in their home or businesses and remain open, while avoiding costly business interruption. 

What is an Air Scrubber

3/6/2020 (Permalink)

Air scrubber and Dehumidifier Dehumidification and Air Scrubbing Needed for Successful Mold Remediation

What in the world is "Air Scrubbing"? We can hear you ask that question as you read the title of our blog. Simply put, air scrubbing is one of the most effective methods for getting rid of mold. An air scrubber is a portable filtration system that seizes airborne particles and improves air quality. An air scrubber pulls in air, and the air travels through a series of filters.

Air scrubbers are also ideal for getting rid of the mold that settles in your walls, carpet, and drapes.

Failure to properly clean the air can ultimately lead to worker health issues, lower job quality, and higher remediation costs, which is why having an air scrubber is extremely important

There are different sizes of air scrubbers that differ in intensity. When vacuuming and using air scrubbers for mold remediation, the filters used should be HEPA (High-Efficiency Particulate Air). Only hepa filters are designed to capture particles as small as mold spores. Regular filters will not work. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades provides the right size of both Air Scrubbers and Dehumidifiers to ensure your home or commercial facility will be free of mold, dried too. industry standards and improve the indoor air quality.

According to the Environmental Protection Agency, indoor air pollution is one of the top five environmental risks to your health. But don’t stress! There are plenty of ways for you to remedy the poor air quality in your home or commercial facility. Call SERVPRO Malibu/Topanga Canyon/ Pacific Palisades 310-456-2135

Mold Remediation

3/1/2020 (Permalink)

Mold Remediation in the Laundry Room Water damage can be a result of mold growth in your residence. This mold was behind a laundry room lower cabinet,

The restoration companies claim that they will remove all the mold from your home; however, removing all mold is impossible because microscopic mold spores exist naturally almost everywhere. SERVPRO Franchise Professionals understand mold and mold growth. We know how to properly deal with the problem. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades is IICRC mold certified company.

The first step to addressing any mold problems is to first address any moisture problems. Higher than normal humidity in your home can be the cause of mold growth. Indoor humidity should be kept below 45 percent. In the incident of water entering your property, mold growth can occur as soon as 48 hours after. If the mold is taken care of without caring for the water problem first, the mold is likely to return. 

For more information or advice on how to address mold at your residence please give SERVPRO Malibu/Topanga Canyon/ Pacific Palisades call 3104562135.

Chimney Fires

3/1/2020 (Permalink)

Fire damage can be caused by chimneys homeowners should actively maintain and follow the necessary upkeep to prevent damages to the house

With the colder temperatures in winter time comes an obvious increase in the use of fireplaces. For many of us, our fireplaces/chimneys haven't been touched in months. However, chimneys account for 75 % of fires -meaning homeowners should actively maintain and follow the necessary upkeep.

Property Casualty 360 provides the following tips to prevent chimney fires in your home.

  1. Have your chimney inspected and cleaned at least once a year by a professional, and more than that if creosote builds up on the chimney walls more rapidly.
  2. Consider installing a stainless steel liner that will withstand even the highest temperatures and will keep the embers contained.
  3. Watch out for soot buildup. Soot is softer than creosote, but is also flammable and should be cleaned up regularly. 
  4. Between the professional inspections / cleanings, be sure to check and monitor your wood-burning fireplace for signs of buildup or other problems.
  5. Clean the interior of your fireplace, including the floor, regularly. Sweep or vacuum up ONLY COLD ashes.
  6. Your chimney has a cap on the top of it with open sides (usually covered in mesh to keep rain, birds, squirrels, and debris out). Make sure this cap is regularly inspected and replaced when necessary.
  7. Check the interior of your fireplace for creosote buildup. It is flammable, therefore too much buildup is a fire hazard and should be cleaned away with a creosote remover as soon as possible. 
  8. Anytime there is smoke indoors from your fireplace, troubleshoot and immediately correct any problems you find. Possible causes are a dirty chimney, soot or creosote buildup, other debris, a sample that isn't open or fully opened, or wood not building completely.
  9. To improve your fireplace's efficiency, you should also consider installing heat-proof glass doors to protect against heat loss and a fan or blower to direct heat into the room.
  10. If possible, burn hardwoods like oak, maple, ash, and birch. These woods burn hot and long, are cleaner to handle, and have less pitched sap. They also tend to leave less creosote buildup but can be more expensive.

In the event that you experience a fire at you residence, call SERVPRO Malibu/Topanga Canyon/ Pacific Palisades at 310-456-2135

Fire Safety Plan

3/1/2020 (Permalink)

Fire Damage Make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

The U.S. Fire Administration (USFA) collects data from a variety of sources to provide information and analyses on the status and scope of the fire problem in the United States (

In 2017 there were an estimated 1319,500 fires reported and 3,400 fire related fatalities . In the event of fire, TIME is the BIGGEST ENEMY and EVERY SECOND COUNTS! In less than 30 seconds a small flame can turn into a major fire.  The most important thing you can do to prepare is have a Safety Escape Plan.

At Home Fire Safety Plan Tips

First and foremost, make sure you have one working smoke alarm on every level of the home, as well as inside and outside each sleeping area.

Have two ways out of each room, and the proper equipment to get out any upper story windows. Walk through each room in your home with your family and point out possible exits. Also, provide alternatives for anyone with a disability.

Once you have established the exits, practice and show children how to get out of the house and check the door for heat before opening it.

Know to crawl low to the floor when escaping to avoid toxic smoke. Practice dropping to your stomach and shimmying out under the smoke with your children.

Make a plan to help pets evacuate safely as well if possible.

Once you are out of the house, STAY OUT. DO NOT go back in the house. There could be unseen damage and danger. Call 911 immediately.

Know where to meet after the escape. Your meeting place should be near the front of your home so firefighters know you are out.

Practice, Practice, Practice your escape plan. It is recommended you practice at least twice a year.  If you have young children it may require more than twice.  Practicing can save the lives of you and your family.