Recent Posts

What Is Hydroxyl Generators and how It Take the Odor Out of Fire Damage

8/1/2022 (Permalink)

Smoke odor caused by wild fires Fire damage restorers have used specialized equipment for many years to deal with the odor.

Fire damage restorers have used specialized equipment for many years to deal with the odor. It is because, after a domestic fire, lingering smells are one of the biggest frustrations. Fortunately, SERVPRO has access to odor-busting foggers, masking agents, filters, chemicals, and ozone generators.

Our technicians use a combination of these devices and machines to pluck smoke and soot particles from the atmosphere. They are highly effective in restoring fire damage in homes. One of the most sophisticated tools we use is called the hydroxyl generator, and we will tell you a little more about it.

What is Deodorization? While they are different processes, ozone and hydroxyl generators work similarly. They produce particles that have odor-eliminating properties. In the case of hydroxyl, these particles are created all the time naturally. They develop when ultraviolet light reacts with water and oxygen. All that we do is accelerate the process by introducing more UV light.

When created in an atmosphere where odor-causing chemicals are present, hydroxyl particles decompose. They are often referred to as a ‘natural broom’ because they ensure that indoor environments contain minute levels of these chemicals. Hydroxyl is particularly useful when dealing with unpleasant odors due to its speed. It can break down as many as 5,000 chemicals.

Hydroxyl particles break down airborne chemicals around a million times faster than ozone. They are the second most powerful oxidant in existence (after fluorine). Interestingly, using ozone in very high concentrations can cause it to work faster than hydroxyl. The problem is that, in such quantities, it is toxic. If the SERVPRO technicians decide to use ozone in your business, you may have to vacate the premises.

On the other hand, hydroxyl generators are much kinder to the environment. They do not threaten humans or plant life and rarely require containment.

For more information Call us at 310-456-2135

What to do after fire?

7/22/2022 (Permalink)

Fire in Malibu In 2018 Malibu was hit by the worst fires in a decade.

MOST IMPORTANT  Stay out of buildings surrounded by water and/or dangling electricity lines. Report it to the power company. Contact your insurance company and do not throw out any damaged items until an extensive inventory is taken.

Structural Damage Check for important damage on the outside of your home first. Look for foundation cracks, damaged gas and power lines, and support beams, etc. Damage on the outside can mean you have serious damage on the inside of your home .If your doors are jammed shut it could mean that it is providing support for the rest of your home, and you should find a different way to enter the building. If you smell gas or hear a hissing sound, you should immediately leave the property and call the fire department and utility provider as soon as you are a safe distance away. Propane tank systems should be completely turned off and need to be checked by a professional before use. Take photographs of the damage and keep all receipts - you may need these for insurance claims.

Utilities and Major Systems If you see sparks from broken or frayed wires or smell hot insulation, turn off the electricity at the fuse box. If there is water around your fuse box or a flipped breaker it is best to call a licensed electrician. Flipped breakers may indicate damage inside the home. If you suspect water and sewage lines are damaged, turn off your water at the main. If you have a heating oil tank it should be turned off and inspected by a professional.

What to do after fire?

7/22/2022 (Permalink)

Fire in Malibu In 2018 Malibu was hit by the worst fires in a decade.

MOST IMPORTANT  Stay out of buildings surrounded by water and/or dangling electricity lines. Report it to the power company. Contact your insurance company and do not throw out any damaged items until an extensive inventory is taken.

Structural Damage Check for important damage on the outside of your home first. Look for foundation cracks, damaged gas and power lines, and support beams, etc. Damage on the outside can mean you have serious damage on the inside of your home .If your doors are jammed shut it could mean that it is providing support for the rest of your home, and you should find a different way to enter the building. If you smell gas or hear a hissing sound, you should immediately leave the property and call the fire department and utility provider as soon as you are a safe distance away. Propane tank systems should be completely turned off and need to be checked by a professional before use. Take photographs of the damage and keep all receipts - you may need these for insurance claims.

Utilities and Major Systems If you see sparks from broken or frayed wires or smell hot insulation, turn off the electricity at the fuse box. If there is water around your fuse box or a flipped breaker it is best to call a licensed electrician. Flipped breakers may indicate damage inside the home. If you suspect water and sewage lines are damaged, turn off your water at the main. If you have a heating oil tank it should be turned off and inspected by a professional.

What to do after fire?

7/22/2022 (Permalink)

Fire in Malibu In 2018 Malibu was hit by the worst fires in a decade.

MOST IMPORTANT  Stay out of buildings surrounded by water and/or dangling electricity lines. Report it to the power company. Contact your insurance company and do not throw out any damaged items until an extensive inventory is taken.

Structural Damage Check for important damage on the outside of your home first. Look for foundation cracks, damaged gas and power lines, and support beams, etc. Damage on the outside can mean you have serious damage on the inside of your home .If your doors are jammed shut it could mean that it is providing support for the rest of your home, and you should find a different way to enter the building. If you smell gas or hear a hissing sound, you should immediately leave the property and call the fire department and utility provider as soon as you are a safe distance away. Propane tank systems should be completely turned off and need to be checked by a professional before use. Take photographs of the damage and keep all receipts - you may need these for insurance claims.

Utilities and Major Systems If you see sparks from broken or frayed wires or smell hot insulation, turn off the electricity at the fuse box. If there is water around your fuse box or a flipped breaker it is best to call a licensed electrician. Flipped breakers may indicate damage inside the home. If you suspect water and sewage lines are damaged, turn off your water at the main. If you have a heating oil tank it should be turned off and inspected by a professional.

What to do after fire?

7/22/2022 (Permalink)

Fire in Malibu In 2018 Malibu was hit by the worst fires in a decade.

MOST IMPORTANT  Stay out of buildings surrounded by water and/or dangling electricity lines. Report it to the power company. Contact your insurance company and do not throw out any damaged items until an extensive inventory is taken.

Structural Damage Check for important damage on the outside of your home first. Look for foundation cracks, damaged gas and power lines, and support beams, etc. Damage on the outside can mean you have serious damage on the inside of your home .If your doors are jammed shut it could mean that it is providing support for the rest of your home, and you should find a different way to enter the building. If you smell gas or hear a hissing sound, you should immediately leave the property and call the fire department and utility provider as soon as you are a safe distance away. Propane tank systems should be completely turned off and need to be checked by a professional before use. Take photographs of the damage and keep all receipts - you may need these for insurance claims.

Utilities and Major Systems If you see sparks from broken or frayed wires or smell hot insulation, turn off the electricity at the fuse box. If there is water around your fuse box or a flipped breaker it is best to call a licensed electrician. Flipped breakers may indicate damage inside the home. If you suspect water and sewage lines are damaged, turn off your water at the main. If you have a heating oil tank it should be turned off and inspected by a professional.

Are you ready for the next storm

7/20/2022 (Permalink)

Storm Mud slide Mudslide created by heavy rain fall

When hard rainfall hits, make it a habit to check on spaces in your home or place of business that may have potential for water damage.  This recommended practice can undoubtedly save you time, money, and the headache of uncontrollable damages down the line.

Once discovered, Water Intrusion can enter through:

  • Roofs;
  • Cracks on the Exterior of your Building;
  • Window Sills
  • The Ground Level or Foundation.

If you are experiencing leakage and flooding due to Heavy Rain Falls, it’s strongly recommended that the Drying Process begin the soonest as possible, rather than later.  The delay can cause additional, harsher reparations, resulting in more costly upkeep.

Don't let another day pass from getting your Home or Place of Business back to normal!  We are ready to save you from worse damages, such as water back up or mold. 

After discovery, it’s crucial to determine the source of the damage, and repair it right away. Waiting on this vital step causes severity in fixing it. Having the source located, identified, and repaired promptly during the current storm will work in your favor that your Water Intrusion problem is not active and will not cause further damages.  

Call or Text SERVPRO of Malibu/Topanga Canyon/Pacific Palisades if you recently had water Damage at 310-456-2135. 

Cleaning Up Your Home After a Fire

7/7/2022 (Permalink)

Fire soot residue Fire can leave a soot on the walls

Dealing with a house fire in sunny, hot and very dry California can be a daunting task. Not only do you have to worry about taking care of your family and finding a place to stay, you also need to decide how to deal with smoke damage, cleaning, repairs, etc. Luckily, there are a few straightforward steps you can take to get your life back on track.

1. Make Sure the Area Is Safe

When it comes to fires, appearances can be deceiving. While you may not see any flames, fire may still exist deep within your house. It can be best not to go too close or enter the structure until the fire department tells you it’s safe. Your home may be contaminated by unclean water and ash, so it can be best to wait for professional help before attempting to move or touch items.

2. Decide What Needs to Be Done

After you’ve made sure you’re safe, one of the next steps you should take is to contact your insurance company. Your coverage provider can help you understand the costs related to cleaning up smoke and soot damage. You may need to make a list of everything that was damaged or destroyed. Important documents and credit cards may need to be replaced.

3. Get Professional Help

It can be nearly impossible to handle all the things that need to be done after a fire on your own. Hiring a professional damage restoration company to help take care of fire/ smoke cleaning and other repairs can save you a world of stress. A restoration company will generally know exactly what needs to be done to fix your home and possessions, hopefully returning them to their previous states.

After you make sure it is safe to enter your home, you can inventory your possessions and decide what repairs need to be done. A restoration company can help you fix smoke damage and complete other necessary tasks to get your home back to a livable state. For more information, please call our office at  SERVPRO Malibu 310-456-2135. 

How long will the job take to complete

6/1/2022 (Permalink)

Water damage Car went though the wall and stability of the structure was affected and limited entry was in order till repairs are performed to the structure

After arriving onsite to water damage, many times while getting started the first question a customer will ask is, "how long will this take?" 

Here  at SERVPRO of Malibu/ Topanga Canyon/ Pacific Palisades  know that your time is valuable, we want to get the job done as fast as possible and make you say it looks "Like it never even happened."

The typical timeline for a water job is 4-5 days.  The first day of contact with us is all about stabilization.  At this point, there often has not been enough time to be in touch with insurance agents and adjusters to figure out what we are allowed to proceed with. To stabilize the situation, we set up equipment and extract standing water if possible.  

If adjuster contact is made on day 1 or possibly on day 2 we will be clear as to what we are approved to tear out and fix.

Each water damage loss is different. Some of the water damage losses will take longer as contents have to be removed, insured has to relocate to different location

We begin with removal of the affected materials and continue drying the affected area. Days 2-5 are dedicated to drying and monitoring your job.

After the job has been completed, the last step is for us to pick up our equipment, have the final paperwork signed and send billing. That is how simple a job handled by SERVPRO of Malibu can be.

Our technicians are here to help, call  SERVPRO  Malibu/ Topanga Canyon/ Pacific Palisades   today at 310-456-2135  for all your water damage needs.

Ready for summer vacation?

6/1/2022 (Permalink)

Ceiling collapses Unit above caused water damage to the unit bellow, ceiling had so much water inside that it has collapse while owner was away

Summer is approaching fast and most of us will leave our homes for longer period of time. Water damage can occur while we are gone as well. People forget that pipes can break and leak in the summer as well.  The last thing you want after returning from a great vacation is a home filled with water.  When you go on your much deserved vacation this summer, we have some tips to keep your property safe while you're away.

  • Before you leave:  Drain water lines 
  • Open faucet in bathroom after you shut off the valves and drain the water out and flush the toilet.
  • Turn air conditioner on.  Heat can affect doors and flooring.  Having air circulating will prevent them from collecting condensation.
  • Unplug electronics

How tp prevent fire in your home

5/27/2022 (Permalink)

Fire Damage Fire damage to the structure caused by electrical issue.

Did you know that many fires can be avoided by having active fire prevention methods in place? Here are some ways you can help keep you and your home safe from fires.

The first way that you can help to prevent home fires is to familiarize yourself with the different kinds of smoke detectors that are on the market. There are two kinds of smoke detectors on the market, ionization and photoelectric. Ionization smoke detectors are best used for detecting the smoke that is given off from flaming fires where the photoelectric smoke detector is best for detecting the smoke particles given off from smoldering fires. The National Fire Protection Association will tell you that most deaths in home fires are due to smoke inhalation. However, since each alarm is equipped to detect different types of fires, and there is no way to determine which kind of fire will break out in a home, it is best to purchase both. Smoke detectors should be installed on every floor of your home, inside bedrooms, and outside sleeping areas. Remember to test your smoke detectors monthly and change batteries as needed.

The second tip is to have a fire extinguisher. Every home should have at least one fire extinguisher. It’s a good idea to keep a fire extinguisher in the kitchen, laundry room, nearby to water heaters and breaker boxes, and nearby to grills and other potential fire hazards. If a blaze were to break out in your home, you’re probably going to evacuate rather than attempt to fight the fire, but that doesn’t mean you shouldn’t keep a fire extinguisher in your home. It’s better to have one and not need it than to need it and not have it, and in a fire where flames block the exit, a fire extinguisher can make all the difference.

Another good fire tip is to have a fire escape plan. Every home should have a fire evacuation plan, and you need to practice it a few times a year, especially if you have children. There’s nothing more tragic than a family escaping a burning home only to have someone run back into the house because they think someone is still inside, when really, they were safe somewhere else. Make sure everyone in your family knows the evacuation plan and knows where the family is supposed to meet. Explain the value of staying at the meeting place and waiting there and practice the plan frequently.

These are just a few good tips to practicing fire safety, but there’s plenty more. Remember, if a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

SERVPRO Malibu/ Topanga Canyon / Pacific Palisades  310-456-2135