Recent Posts

What to do when you have water damage?

6/3/2020 (Permalink)

Toilet Overflow Toilet overflows are very common and can cause damages to your house.

SERVPRO of Malibu/Topanga Canyon/Pacific Palisades  is an emergency team here, available to you 24 hours a day for storm, fire, mold and water emergencies. there is no job too large or small for our team. The first step one needs to take when they realize they may have water damage is to take immediate action. Our crew is very experienced and have all witnessed numerous water damage jobs. If there is one word of advice is would be to call as soon as you notice a leak/water damage. Waiting just a couple of hours can increase the severity of the water secondary damages.

SERVPRO of  Malibu/Topanga Canyon/Pacific Palisades  has the specific water damage training and experience to help you through this tough time. We understand that when something like this happens, you may be overwhelmed with all kinds of emotions. Let us take the stress and worry off your hands. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

Call SERVPRO of Malibu/Topanga Canyon/Pacific Palisades for any water needs today!!

Fire in the house

5/29/2020 (Permalink)

Fire in the house This fire started in the garage and entire residence had to be cleaned

Having a house fire is almost one of the worst things that can happen. Not only do you lose property and other household items, you also lose personal effects that can never be replaced. Unfortunately, in the midst of all the pain, loss, and frustration, there are steps that need to be taken sooner rather than later to get the recovery ball rolling. One of those steps is to hire a professional fire damage restoration company to assess and repair the damaged areas.

First of all, in nearly every case, your insurance provider will recommend you hire a professional fire and smoke damage restoration company rather than do the work yourself. The cost to hire one of these companies may seem steep at first but the services they provide will definitely end up being well worth the price. The most obvious thing to keep in mind is that these are the professionals. They have all the knowledge and experience required to take care of the restoration in the most effective and efficient manner possible. SERVPRO Malibu/Topanga/ Canyon Pacific Palisades can provide you with advice and insight into aspects such as what is and isn't salvageable. They can also help with insurance paperwork.

SERVPRO Malibu/Topanga/ Canyon Pacific Palisades understand that not all fires are the same. Every fire is going to be its own unique entity. There will be differences ranging from house materials and amount of damage to how the fire was put out. Did you know that many times the smoke damage is actually the worse part of a fire? Even with a small fire the smoke can find its way into any porous material such as carpet, wood, and walls, just to name a few. There are also different types of smoke. There's wet, dry, protein, and even oil smoke. These all need to be treated in a different way.

Nobody wants to go through a house fire and hopefully this is a situation none of you will ever have to experience. But if you do, wouldn't it be beneficial to have an expert on hand that can help you begin the recovery process? You will have your plate plenty full dealing with the emotional damage as well as the insurance company. Let SERVPRO Malibu/Topanga/ Canyon Pacific Palisades handle the fire and smoke damage restoration for you. Call 310-456-2135 .

Creating the Ideal Drying Conditions for Water Restoration in your home.

5/17/2020 (Permalink)

Roof Leak Roof leak can cause a lots of damage to a house.

In dealing with any property restoration emergency, having access to the correct equipment goes a long way to reducing your claims loss expense. This principle is especially true in situations involving water, which can deteriorate contents, structure, and fittings overnight. One of the essential methods we use to reduce losses in your property is understanding how to dry your structure and contents properly. That means using moisture detection sensors, creating the right atmosphere for efficient drying and bringing in industrial extraction equipment. 

The task of water restoration in your home is built on the foundations of careful psychrometric measurements taken regularly to control losses. Increasing the temperature in a closed area, for example, allows the interior air to take on more moisture- this process can increase the efficiency of air-moving equipment. However, to create optimum drying conditions, a SERVPRO technician must take regular readings using thermal hygrometers to ensure that the indoor air is not overloaded with moisture, which can slow drying times. 

While restoration is underway, a SERVPRO technician may tent off the affected area to gain better control of the indoor environment. High levels of humidity, which are a natural byproduct of drying procedure, can also create ideal conditions for microbial growth. Leaving a humid environment overnight can lead to further damages. SERVPRO technicians may create an open system, by opening windows or allowing ventilation to exchange humid interior air with drier outdoor air, to prevent secondary issues like mold growth from occurring. 

Using our training in combination with advanced drying equipment allows SERVPRO technicians to dry a structure without risking secondary damages confidently. By creating the ideal drying conditions, the expense of your claim is significantly reduced, and your home has the best chance of returning to its preloss conditions. We can forward the paperwork to your insurance adjuster to ease the claims process and let you get back to your everyday life with as little inconvenience as possible. 

For advanced restoration services that get your home back to its preloss condition, contact SERVPRO Malibu/Topanga Canoyn/ Pacific Palisades 310-456-2135

We might have a water damage in our house, what can we do?

5/12/2020 (Permalink)

Broken pipe Broken pipe inside the wall cavity can cause a lots of damage

Staying calm and contacting professional assistance is your best chance of returning your home to a pre-incident condition. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades is close by and ready to help.

What should I check to avoid a water loss scenario at home?

- Regular inspection, maintenance, and updating of appliances in wet-rooms around the house
- A professional inspection of the interior and exterior plumbing with a particular focus on ensuring exterior pipes have sufficient insulation
- Avoid leaving running water beyond what is necessary for use
- Being aware of changes to water pressure in the home
- Check wet-rooms at least once a year for potential sealant wear or leaking
- Be vigilant against unpleasant odors as well as discoloration in some regions of the home. These can be the initial signs of water damage.

What steps can I take to reduce loss in the home during a water emergency?

While waiting for SERVPRO technicians to arrive, you may want to consider shutting off water supply pipes at the source to prevent water from continuing to pour into your home. If the source of moisture is not immediately apparent, shutting off the water at the source can be especially useful. If possible, open windows in the affected area. Ventilating space can be essential in preventing high humidity levels and microbial growth. As far as is possible, seal the affected area from other rooms of the house. You can seal affected areas by shutting doors and placing a dry towel up against the door. Try to avoid introducing chemical agents to the area as these can interfere with the professional procedure.

 What equipment do you need to drywall cavities properly?

- Drying mats for floors that use tiles, floorboards or laminates
- Thermal imaging cameras, moisture sensors as well as boroscopes to assess the effectiveness of the drying strategy
- Air moving equipment using axial and centrifugal designs for increased efficiency
- Drills, as well as other appropriate tools.

-Injectidry systems for wall cavities as well as other restrictive spaces

 Homeowners do not need to panic when facing a water emergency. Professional restorers can help to inform you of the potentially dangerous outcome of a water situation as well as performing the necessary tasks to avoid that outcome. Mold growth can be a typical result of a water loss scenario in the home. However, homeowners that seek out professional assistance early can often reduce the impact of mold growth or prevent it entirely. Our staff incorporates mold restriction methods during water cleanup to ensure that your home gets back to its preloss condition with minimal risk of secondary damage.

Please call SERVPRO Malibu/Topanga Canyon/ Pacific Palisades with water emergency. 310-456-2135

Will my Insurance cover the water damage remediation?

4/10/2020 (Permalink)

Roof leak caused severe damages inside a residence Roof leak during rainy season can be source of water damage inside the residence.

In many cases, homeowner's insurance companies will pay for a flood or water intrusion or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation coverage, please call your homeowner's insurance carrier.

SERVPRO Malibu/Topanga Canyon/Pacific Palisades  responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remedy any water damage emergency you might encounter. Call 310-456-2135

Types of Dehumidifiers

4/9/2020 (Permalink)

Refrigerant Dehumidifier Dehumidifiers is a device that removes excess moisture from the air.

Proper water damage equipment placement is key to successful drying of any structure. There are many types of dehumidifiers. The different types of dehumidifiers we use are:

  1. Refrigerant Dehumidifiers
  2. Desiccant Dehumidifiers.

These dehumidifiers remove moisture from the air at different rates and use different process to remove the moisture from the air and water damaged building materials.  The goal of a dehumidifier is to efficiently aid in the drying process by removing the excess moisture and humidity associate with water damage. dehumidifiers are key to our success.  we service our equipment frequently to ensure proper performance.  If your equipment is not working properly, your drying job will take longer.  We want to dry jobs efficiently and be able to give the customer their home/business back to normal as quickly as possible. 

If you experience a water damage, make sure you call the professionals.  SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades are here to make it "Like it never even happened."

Water Damage

4/1/2020 (Permalink)

Equipment placement in working space Commercial Drying in office building

When your business is crippled by flood damage, the urgency to get back to business is stressful. With customers and employees depending on your business, the fastest way to servicing your customers and assuring your employees of their job security is to hire a reliable commercial water restoration company.

Whether an office, warehouse, restaurant, school, or other commercial building, a professional water damage restoration firm such as SERVPRO is prepared to handle all aspects of restoration –big or small.

One of the first critical steps to flood damage restoration is responding quickly. The longer your business is exposed to excess moisture, the more extensive the water damage will be. Water degrades furniture, weakens structures, and can permanently damage electrical items such as computers and printers. Calling on a water damage restoration company with a fast response time will give you the best chances of saving the things you need to service your customers.

When you call SERVPRO of Malibu/Topanga Canyon/ Pacific Palisades, the technicians arrive at your place of business ready to assess the damage. With equipment to detect moisture levels and a professional visual inspection, SERVPRO can give you an initial estimation of what it will take to dry and restore your business as well as an estimate of how long it will take and if insurance claim should be filed.

This preliminary inspection also serves to begin an insurance claim process. SERVPRO has a dedicated department that deals directly with insurance companies. SERVPRO database securely stores all the information that your insurance will need to expedite the restoration process.

Soon after this initial inspection, technicians work on removing standing water. Using powerful pumps mounted on SERVPRO’s familiar bright green vans, all traces of standing water is removed. Extracting excess water in less than 24 hours from primary exposure is ideal. Water can cause warping of wood and cause carpeting to deteriorate. However, quick and efficient drying will give you the best chances of salvaging your flooring.

The drying process continues with the use of other professional grade equipment such as high-speed air movers and dehumidifiers. The drying process is a fundamental part of water damage restoration, including mold damage prevention. The key to doing this critical role both quickly and efficiently is to train. SERVPRO Malibu/Topanga Canyon/ Pacific Palisades technicians are considered some of the highest trained commercial restoration professionals.

How to deal with Floor Water

3/21/2020 (Permalink)

Mud slide after a storm When storms affect our house it by a major even and help is needed as soon as possible.

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup
  • Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO Malibu/Topanga Canyon/Pacific Palisades we are available 24 hours a day, 365 days a year.
  • Please  call 310-456-2135  for any emergency situations that arise. We are the trusted name in safely and properly restoring homes and businesses in Malibu.

Cleaning Up Flood

3/15/2020 (Permalink)

Mud slide after a storm Cleaning after a storm can take a days or weeks. Some times even the access is limited to the residence

Cleaning Up Flood Damage

When your residence is in danger of flooding from local flash storm, it is good to be able to prepare your residence as much as possible before the waters reach you. Doing what you can ahead of time helps your home suffer less damage than if you did nothing, and it can make the aftermath of the floodwaters a lot easier to handle.

No matter what, after flooding single residence, apartment or condo has occurred, you need the professional help of a flood damage remediation company to help you restore your home as quickly as possible. At SERVPRO, we understand the direness of the situation and that the longer the water sits, the more damage is done, so we do not waste any time getting to you after you contact us.

Your primary line of defense when you know the floodwaters are making their way to your residence is to use sandbags. Building a wall with these sacks can slow the water down enough so that it is more manageable. Old style sandbags work; however, they slow to fill and are heavy before they even get wet. There is a newer style that are pretty much flat bags filled with an absorbent material. Then, when wet, they sell up and present a barrier that is as good as the old-fashioned type.

Upon arrival to your home, SERVPRO technicians assess the extent of the damage first. Since this is a case of flooding  we always wear protective gear to protect us from possible contaminants in the water such as sewage and chemical runoff. We also have you and your family stay out of the home until we can finish restoring it so that we keep you safe. Truck-mounted pumps, industrial-sized fans, and dehumidifiers help us to remove the water from your condo and make it like nothing ever happened.

It is a good idea to purchase sandbags before you need them and store them in your garage in a high and dry location. The newer kinds are easy to store, as they do not take up much space until they are activated. For protecting a garage door or low entrance door, the sandbags are good to have on hand. The biggest problem with these newer bags is that they are not reusable.

The fire department will also provide you with bags and sand during the storm season.

What is a Hydroxyl Generator?

3/7/2020 (Permalink)

Hydroxyl SERVPRO uses hydroxyl during wildfires clean up.

Hydroxyl generators have proven to be effective for almost any odor. They are commonly used for treating odors caused by fire and smoke, water losses, mold and VOCs. This technology is regularly deployed on losses ranging from large big box retail and industrial fires to residential Category 2 and 3 water losses.

A Hydroxyl Generator is electrical equipment that generates Negative Radicals (-OH's) which are unsaturated molecules. These Hydroxyls carry an intensive charge that aggressively seeks saturation by ripping out a molecule from most pollutants present in the air and on surfaces.

Unlike ozone, atmospheric hydroxyls are safe for people, animals, plants and all sensitive materials like rubber, plastic, leather, vinyl, electronics, paper, and artwork. Contents can be wet while being deodorized without the risk of bleaching. Pollutants aggressively affected by Hydroxyls: VOC's, most organic-based odors and many inorganic as well, chemicals like H2S (hydrogen sulfide -- rotten eggs smell), single-cell live organisms (bacteria, viruses, mold spores), other pollutants and microbes.

Jobs can be streamlined when the contractor is able to deodorize while drying, cleaning and demoing. Both contents and structure can be treated at the same time, and as conditions permit, certain pack-out activities can be avoided or substantially reduced. In many cases, residents can stay in their home or businesses and remain open, while avoiding costly business interruption.